SDKEHUI / YOUR INFORMATION
Privacy Policy
Understand the information involved when you browse, purchase or contact us—and how to ask questions about your privacy.
Contact us →
What is involved
Contact details, purchases and interactions with our store.
How it is handled
Store operations, service providers and retention practices.
How to reach us
Ask a question or make a request about your information.
01Who we are
This notice concerns personal information associated with sdkehuitech.com, Sdkehui purchases and customer enquiries, including enquiries from business buyers.
- Business
- 上海执康国际贸易有限公司 (trading as Sdkehui)
- Registered address
- 上海市长宁区愚园路753号2号楼5楼V座, China
Unit V, 5th Floor, Building 2, No. 753 Yuyuan Road, Changning District, Shanghai, China - Privacy contact
- sdkehui@gmail.com
[EDIT: confirm the business’s controller role and any applicable UK/EU representative or data protection officer details; state not applicable only after checking.]
02Information involved
The information relevant to a store interaction depends on what you do. An equipment enquiry may include a model, application and business contact; an order may require billing and delivery details; a support request may include photographs or a description of a fault.
- Contact and purchase details: name, email, telephone number, delivery and billing addresses, order contents and correspondence.
- Business enquiries: company name, purchasing contact, quotation requirements and purchase-order references.
- Support materials: messages, product identifiers and any images or videos you choose to send.
- Technical and payment records: the exact records available to the store depend on its platform, payment and analytics configuration.
Do not include passwords, full payment-card details or unrelated personal information in email or WhatsApp messages. Check support photographs for unrelated people or documents before sharing them.
[EDIT: verify the categories above; add actual account fields, IP/device logs, cookies, payment metadata, consent records and information received from providers. Identify sources and any required fields and consequences of not supplying them. Do not claim card data is never stored without verification.]
03Why information is used
The intended purposes of store processing are to handle purchase enquiries, fulfil orders, communicate about deliveries, assist with returns or equipment support, and maintain relevant business records.
We use Google Analytics for website analytics and Meta and TikTok advertising pixels. Buying a product or reading this notice does not, by itself, mean you consent to optional advertising.
[EDIT: map each actual purpose and data category to its applicable legal basis. Check contract-related processing, legal obligations, consent and any specific legitimate interests; do not use one blanket basis for every activity.]
04Providers & information sharing
Our store uses Google Analytics and Meta and TikTok advertising pixels. These tools support website measurement and advertising. The information disclosed depends on each integration and its configuration. Providers may process information for us or act under their own responsibilities, depending on the service.
When you choose to message us through WhatsApp or email, that communication also uses the relevant communication provider. Please review its privacy information when deciding which channel to use.
[EDIT: Google Analytics and Meta/TikTok pixels are confirmed. Verify SHOPLINE/payment/shipping providers and exact data shared with each integration. Confirm applicable advertising sale/sharing disclosures, advisers and legal disclosures; do not claim data is never sold without checking.]
06Keeping & protecting information
Different records can need different retention rules. An order record, an unresolved support case and website analytics records should not automatically be kept for the same period.
[EDIT: specify verified periods or meaningful criteria for orders/accounting, accounts, support, logs, analytics records and advertising preferences; cover deletion, backups and any required retention holds. Describe security measures actually in place without promising absolute security.]
07International processing
Our business is registered in China. Provider hosting locations, remote access and transfers may differ from the delivery country of an order.
[EDIT: verify where customer data is stored or accessed, including China and any other countries. Explain applicable transfer arrangements and safeguards, and how to request information about them. Do not claim standard contractual clauses or an adequacy decision applies unless verified.]
08Your privacy requests
Depending on applicable law and your circumstances, you may have rights to access, correct, delete or obtain a copy of your information, restrict its use, or withdraw consent. These rights can have exceptions and conditions.
This includes the right to object to direct marketing where applicable. Email us to raise an objection or withdraw a consent you previously gave.
Send your request to sdkehui@gmail.com. Describe the request and provide enough information to locate the relevant interaction. Do not send identity documents unless we explain why proportionate verification is needed.
You can also contact the relevant data protection authority. UK individuals can find complaint information through the Information Commissioner’s Office. Contacting us first is not a condition of exercising a legal right to complain.
[EDIT: verify applicable sales markets and rights, request-handling process and statutory response periods. Include any required regional disclosures and appeal/authorised-agent mechanisms; do not assume every regional regime applies.]
09Children & automated decisions
If you believe a child has sent us personal information that needs attention, contact the privacy email with enough detail to identify the interaction.
[EDIT: confirm intended audience, any age-related collection practices, and whether profiling or solely automated decisions with significant effects occur, including payment/fraud tools. Where applicable explain the decision, consequences and review options; do not claim no profiling without checking.]
10Changes to this notice
Revisions will be identified by the date on this page. Where a change requires additional notice or consent, updating this page alone does not replace that requirement.
For a question about your order, include the order number. For a privacy request, explain which information or interaction you would like us to review.
Your privacy enquiry starts here.
Email is the preferred channel for a privacy request. Please share only the details needed to help us understand it.
Email: sdkehui@gmail.com
WhatsApp: +86 185 0210 6312